Privacy policy

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Privacy policy *

Privacy Policy

Effective Date: November 29, 2025

At Thrive Psychiatry, protecting your privacy and personal health information is a priority. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect
We collect personal information that you provide during your appointments, including but not limited to:

  • Name, address, date of birth, and contact information

  • Medical and mental health history

  • Treatment plans and progress notes

  • Insurance and billing information

2. How We Use Your Information
Your information is used solely to:

  • Provide mental health services and coordinate your care

  • Communicate with you regarding appointments and treatment

  • Process billing and insurance claims

  • Comply with legal and regulatory requirements

3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:

  • Healthcare providers involved in your treatment, with your consent

  • Insurance companies for billing purposes

  • Legal authorities in cases required by law (e.g., court orders, mandated reporting)

4. Safeguarding Your Information
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Access to your records is limited to authorized personnel only.

5. Your Rights
You have the right to:

  • Access and obtain copies of your medical records

  • Request corrections to your records

  • Request restrictions on certain uses and disclosures

  • Receive a copy of this Privacy Policy upon request

6. Retention of Records
We retain your records in accordance with state law and professional regulations, typically for a minimum of seven years after the last date of service.

7. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted at our office and made available upon request.

8. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Thrive Psychiatry
309 Main St Lenoir, NC 28645
Phone: 828-756-0753
Email: info@thrivepsychiatry.info

Your trust is important to us, and we are committed to protecting your privacy.

Mobile Policy

Effective Date: November 29, 2025

We do not share any mobile information with third parties or affiliates for marketing or promotional purposes. This policy excludes text messaging originator opt-in data and consent; however, this information will also not be shared with any third parties. You may opt out at any time by replying STOP. Message and data rates may apply.